Incident history
90 days
january
30
fri
Temporary access issues across dashboard and phone agents
Elevated error rates prevented some users from accessing the dashboard and/or using phone agents. This has been resolved and all services have recovered.
09:40
december
18
thu
Phone agents intermittently slow to respond
Some users saw delays or failures when starting/using phone agents. The issue is resolved and phone agents are operating normally again.
15:10
10
wed
Intermittent dashboard loading delays
A subset of users experienced slow loads and occasional timeouts on the dashboard. The issue has been mitigated and performance is back to normal.
10:05